We are a forward thinking practice actively supporting medical and technical developments. We also aspire to perform to the best of our ability including the Quality of Outcomes Framework. This website is intended to provide patients with easy access to information about the Practice and the services we provide, as well as providing you with important current information such as updates on health protection issues or the dates of flu vaccine clinics.
The practice boundaries are the spine road to the west but including Bebside, the river to the north and the southern edge of Blyth to the south including Seaton Sluice. Access for disabled patients is available at both of our surgeries.
We currently have 3rd year medical students from Newcastle University. They attend the practice on a Wednesday morning and are supervised by the GPs here. Patients will be consented to see the students if their case is felt appropriate. Patients who do not wish to participate can refuse and it will not affect their care.
We value feedback from patients and welcome your comments or suggestions. You can provide these to us via the comments boxes in the waiting rooms.
Patient Participation Group
We also have a Patient Group which meets on a regular basis attached are the minutes of the last meeting.
Staff access to patient notes
Access to patient information is restricted to the minimum necessary for staff to carry out their work. All staff employed have signed a confidentiality agreement. Breaching of confidentiality will be treated extremely seriously.
How sharing information about you helps provide better care.
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
It is important that the NHS can use information to plan and improve services for all patients. This can be done by linking information from all the different places where you receive care. This allows the care received in one area to be compared with the care received in another area.
Information such as postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure the best possible care is provided for everyone.
How this information is shared is controlled by law and strict rules are in place to protect your privacy.
Sharing information can help improve understanding, locally and nationally, of the most important health needs and the quality of the treatment and care provided by local health services. It may also help researchers by supporting studies that identify patterns in diseases, responses to different treatments and potential solutions.
You have the right to prevent confidential information about you from being shared or used for any other purpose other than providing you care, except in special circumstances.
If you are happy for your information to be shared outside this practice you need do nothing. If you are unhappy about your information being shared contact the surgery, we will make a note on your medical record and this will prevent your confidential information being used other than where necessary by law.
There are leaflets and frequently asked questions available at the surgery if required.
Care Quality Commission (CQC)
Under the Health and Social Care Act (2008), from 1st April 2013 all providers of NHS general practice (and other primary medical services) must be registered with the Care Quality Commission.
People have the right to expect safe, high quality care. As the regulator of health and social care in England the CQC plays a vital role in making sure that care services meet those expectations.
All registered GP providers are now legally required to meet the national standards of quality and safety.
We are delighted to inform you that Waterloo Medical Group was inspected by the CQC on the 19th September 2013 and ‘ met all the required standards’ this is the highest rating available.
Publication of GP Net Earnings
NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclousure is shown below. however, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to for any judgement about GP earnings, nor to make any comparisons with other practices.
The average earnings for GP’s working at Waterloo Medical Group in the last financial year was £80,194 before taxation and National Insurance. This is for 2 full time GPs, 7 part time GPs and 1 locum GP who worked in the practice for more than 6 months.